SERVICE CONTRACT, LICENSES, TERMS AND CONDITIONS... (Pty) Ltd ('') is an Information Service Provider (of the Electrolog and other cataloguing services). Clients using any of our services are subject to compliance with the terms and conditions set forth below. Under the terms of this agreement, your acceptance of services by installing the Electrolog, using and or accepting the use of a service supplied by is an acknowledgement that you have read and understood this agreement, and that you agree to be bound by the terms and conditions below.

1.       USER/s 
 services may only be used for lawful purposes. Any use of these services
         which violates national or international laws which may apply to, your
         local jurisdiction, or any jurisdiction that you or your business may be subject to is
         strictly prohibited.

         Any information in whatever format inserted into the Electrolog becomes and remains part
         of the Electrolog and the property of Autocosmosbiz. The Application and Data and all
         Components and Contents and are protected by copyright laws and treaties.

         A Standard Subscription to the Electrolog includes 2-Users, both licensed for that specific
         business premises. Any additional users on the same premises will be charged for at an
         additional per user rate. Companies with multiple branches will be charged a standard user
         rate for each branch plus for any additional users at each branch if required.

         A.      The application and data/database will remain the property of This
                 includes (but not limited to) all data, information, graphic material, software and

         B.      The application/data may not be sold or copied and may only be used for the sole
                 purpose of sourcing, communicating and identifying product.

2.       CHARGES 

         A.       Monthly subscribers will be invoiced on a monthly basis in advance for the service
                 provided from the date of signature of the application form or;

         B.      A valid debit order must be submitted to within 7 days of placing
                 the order or;

         C.      The charge for annual subscriber’s is payable in full in advance by the subscriber to
        within 21 days from the date of signature of the application form.

         D. reserves the right to adjust service charges relative to market and
                 inflationary changes.

         E.      A rejected debit order will accrue an additional handling fee of R100 to the
                 outstanding amount.

         F.      Interest at the prevailing prime lending rate as offered by Bank of Athens will be
                 charged on all overdue accounts.

        G.       Debit orders (24 months), annual and bi-annual payments in advance are the only
                 forms of payment accepted.

         H.      The database and execute file may at times need to be changed or updated and the
                 process of getting the material, be it downloading from the internet (regular and
                 special updates) or sending a CD (major changes and/or updates too big to post on
                 the internet) by mail/courier will be at the cost of the subscribers (the actual CD
                 itself or the update files available on the’ internet server with the
                 changes and/or updates will be at no additional cost to subscribers).

         I.      The number of users for a Standard account is 2-Users. Any users over and above
                 the standard 2-users will have an additional charge per user. If it is found that a
                 client is running more users than agreed upon or being charged for,
                 reserves the right to charge for the additional users future usage and the client will
                 be charged for the past months the users were activated for which no payment was


        The agreement shall continue indefinitely, subject to a minimum period of 24 months and
        shall be terminable on the expiry of one calendar months written notice given by either
         party to the other, after which all components, media, pictures, software, applications and
         related products of’ Electrolog must be removed from all PC’s/Note


        You agree to indemnify, defend, and hold harmless from any and all liability,
         penalties, losses, damages, costs, expenses, attorneys' fees, causes of action or claims
        caused   by or resulting directly or indirectly from your use of the service which damages
        either you or any other party or parties without limitation or exception.

        This 'indemnification and hold harmless agreement' extends to all issues associated with
        your account.

5.       REFUSAL OR DISCONTINUANCE OF SERVICE  reserves the right to refuse or discontinue all or part of the service without
         prior notice to anyone if you engage in any conduct or activities that in its
        sole discretion believes violates any of the terms and conditions in this agreement. shall have no responsibility to notify any third-party providers of services,
         merchandise, or information, nor any responsibility for any consequences resulting from
        such discontinuance or lack of notification.

 makes no warranties or representations of any kind for the services being
         offered. The service is provided on an "as is" and "as available" basis without warranties of
         any kind, either express or implied, including but not limited to warranties of title, non-
         infringement, or implied warranties of merchantability or fitness for a particular purpose.

         No advice or information given by or its agents or employees shall create a
         warranty. provides no warranty that the service will be uninterrupted, error
         free or that any information, software or other material accessible on the service is free
         from viruses or other harmful components. Under no circumstances shall be
         liable for any direct, indirect, special, punitive, or consequential damages that result in any
         way from your use of or inability to use the service, or your or any third parties' reliance on
         or use of information, services, or merchandise provided on or through the service, or that
         result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in
         operation or transmission, or any failure of performance.

         If you are dissatisfied with service or any of its terms, conditions, rules,
         policies, guidelines, or practices, your sole and exclusive remedy is to discontinue using the


         You agree, as the person legally responsible for this account, to supply with
         a current and truthful name, postal address and telephone number for our records, and you
         have a continued obligation to keep this information current.


         You agree not to maliciously or intentionally interfere with the proper operation of the
         system, including but not limited to defeating identification procedures, obtaining access
         beyond that which you are authorised for, and impairing the availability, reliability, or quality
         of service.

         You further agree not to try to reverse engineer any proprietary software installed on your
         system/s or to copy the database provided. You will not attempt any unauthorised access.

         You agree to adhere to system policies, including restrictions on services available with each
         account type, restrictions on certain features, and all other policies designed to protect and
         enhance the quality and reliability of service at

         You agree to abide by any and all future policy decisions.


         The whole Concept behind the Electrolog is to create a Communication Medium. The
         Electrolog is a Source of Reference and not a Catalogue of one particular Supplier. All
         OE/Manufacturer/Vehicle Names, Information, Pictures and Part numbers are used for
         reference purposes only. The User’s, Brand and/or Supplier Purchasing Preferences are at

         his/her discretion. remains the owner of all forms of data, images and
         information inserted into and encompassed in the Electrolog and all its cataloguing services
         offered to its all subscribers and clients.

10.      BACKUP OF DATA 

        Your use of the service is at your sole risk. is not responsible for any of the
         users’ personal or business files and or data residing on their computer system.


        You agree not to copy any of the material contained in the systems or services supplied in
         any form. Copying any part or part of the application, services, catalogues, system,
         mechanisms or any information, pictures, specifications, file or files supplied by any of cataloguing services is strictly prohibited and will constitute a breach of
         contract which will result in the immediate termination of the service/s and may lead to
         legal action being instituted against you.


        This agreement supersedes any written, electronic, or oral communication you may have
         had with or any agent or representative thereof, and constitutes the
         complete and total agreement between the parties.


         If any provision of this agreement is determined to be invalid or unenforceable, all other
         provisions shall remain in full force and effect and said provision shall be reformed only to
        the extent necessary to make it enforceable.


        You agree not to entice or encourage any staff member of to take up
         employment with your company, any other company or any company related to the


         By subscribing to, the subscribers become a member of the’
         Electrolog community of users, contributing parts information, data, technical information,
         pictures, etc to the Electrolog and other services. All data contributed from subscribers and
         advertisers towards the database remains the property of
         and is available to subscribers and advertisers’ clients in the form of the
         Electrolog application and relative cataloguing services respectively.

         No contributed data or information in any format whatsoever is or will ever be removed
        from the Electrolog system when a subscriber, data contributor or advertiser ceases the
         services of (Pty) Ltd. All data supplied becomes the property of reserves the right to publish catalogues using the information in the
         Electrolog database. Any form of published Catalogue, be it Hardcopy book, CD, DVD, PDF,
        On-line Catalogue or any other form, using the Electrolog’s data, that is supplied as a service
        to any of the advertisers or clients of, may only be used, distributed and
        supplied in the specific format it was created in by for that client. The
         information in any of the afore mentioned publication mediums, be it: data, pictures and/or
        any information housed in the relative publication, may not be used to publish or create any
        other sort of external or internal data reference, catalogue or information base by the client
         (or any other related parties) it was supplied to.


        Access to the sites is divided into supplier, public and members sections and accessible
        depending on its purpose and relative services provided to advertisers or clients by Advertisers using any of the services offered by reserves
        the right to authorise access to its clients unless it’s in the form of a public medium. All the
        above and related sites are owned by, remain the property of and can be changed, modified, updated, linked to other sites, or as deemed
         necessary in the interest of all its subscribers and advertisers without prior notice. cannot be held accountable or responsible for a break in service of any of
        these sites or services whatsoever if caused by a third party service provider.

17.     TERMS, CONDITIONS AND LIMITATIONS  encompasses the Electrolog, related websites and all materials included
        with the subscription package or any other cataloguing services supplied. Although has gone to great lengths of ensuring that the information, pictures,
        specifications and data that has been supplied is correct, cannot be held
         responsible for any loss, damage or consequences resulting from errors.

         It is the user’s responsibility to confirm the item/s identified in Electrolog are correct before
        ordering, using or supplying the item. The Electrolog is to be used as a guideline to sourcing
         parts. The final decision and responsibility to order, supply or use the part falls on the User
        and (Pty) Ltd is not liable and responsible for any claims or consequential
        damage therefrom. All specifications, technical information, pictures, original vehicle
         manufacturer-names or equipment-names &, or -numbers, references to part alternatives
        and industry numbers are used for reference purposes only.

         Each User license is for a single computer. For one or more than one user licenses, an
        Activation Key will be supplied for each user’s computer. Access to the application from
        another computer on a network prohibited unless the other computer accessing the
        application is itself licensed to use the Electrolog. is not responsible for any loss of data, information, functionality, resources,
faults or any software or hardware failure on a client’s computer. Back-ups are the
responsibility of the client, not reserves the right to refuse
any products and or services to past or present clients if it deems necessary in the case of for
example client negligence or malicious actions towards or its products and
services. reserves the right to change subscription fees according to market related
trends and unforeseen economic circumstances. No monies can be returned, if the product
is not to the client’s satisfaction he/she has the remedy of terminating the contract with one
months’ notice. The Electrolog is supplied as is. All systems, applications, files, content, data,
specifications, information and pictures in any form or service remain the property of under license.

Copying of any information, files, systems, pictures or any part of the’
Electrolog or related sites and materials included with the subscription strictly prohibited.
Password access to the  member’s section of the website reserved for the use of subscribers

I, the Subscriber (and representing my employees and users of services offered by, has signed and agrees to the conditions, terms and limitations of the
service contract.

I will not tamper with and change the dates and times on my computer and understand that
this will result in the denial of access to the Electrolog.

At termination of the service contract, subscription, all services, materials, applications,
accessibility, etc that is included with the subscription to the Electrolog is to be ceased, any
materials, booklets, information, etc returned and all applications uninstalled from the
relative computers/note books.

The Utilities on the CD with all its contents is supplied under the condition that it is to be
used on Licensed Operating Systems only.

Please read carefully before installing: You must follow the Setup installation Instructions in
the booklet supplied with and on your Setup CD/DVD Carefully. cannot be
held responsible for damage to your system or system errors that may occur if you do not
follow these instructions carefully.

Note: Make sure you always do back-ups of your computer before installing any software.
Like any installation of software, do not attempt cancel the set-up procedure while it is
running. This may cause damage to critical system files. Wait for the setup procedure to run
its process. The database is large and can take some time to complete. Please be patient.

If one tries to cancel the setup during the installation, certain files are in the process of being
modified and/or updated and could result in them being corrupted. This could cause conflict
within or damage to the operating system. Follow the instructions carefully and no problems
with the setup should arise.

        Very Important: Make sure the date and time of your computer is set correctly BEFORE `
         loading the Electrolog on your computer.

        Any attempts to change the date forward or back will result in the shutdown and denial of
         access to the Electrolog. Reactivating the Electrolog after this could require a technician to
         come out and reactivate the Electrolog. You will be billed to cover the costs of having the
         Electrolog reactivated. Make sure that all users of the computer are made aware of this.

         Note: Although has gone to great lengths to protect its server from
         malicious third parties, cannot be held responsible for any security
         breaches over the internet. Whether it be stored or any other form of data/information
         being sent/received on the internet.

        A note to you, our Client:

        This is our account service contract. It is fairly standard legalese and necessary to protect all
         role players, including our clients, in an international market. Like all of our policies, the
         contract is designed to maximise the efficiency and quality of our service for all clients.

         Note: Cost on the scale as between attorney and client shall be payable on any account
         handed over to our lawyers for collection or any other actions taken against a client.


         If a Buyer Account is created the User understands the responsibility and has authority to do
         so. The User is liable, responsible and uses this facility at his/her own risk.
         cannot guarantee the delivery of emails sent by the Electrolog and cannot be held
         responsible for any e-mails not sent and or delivered to the addressee or consequences of e-
         mails not sent and or delivered to the addressee from the system whatsoever.


        Additional Terms and Conditions to be aware of when running the Electrolog...

         In an item's "Item Details" tab (at the bottom) there is an important Note that needs to be
         understood and accepted by the user. It is binding just as is all other terms and conditions
         set out above:

        All product information, descriptions, photographs, OE/manufacturer and popular numbers,
        vehicle and engine references, etc are used for reference purposes only.

         Please Note: Bill of materials, or sub-components lists linked to items or units, are based on
        the OE/Manufacturer numbers of a unit/item and may not always be for the item or unit
         picture displayed. Please ensure that you confirm the items in the Bill of material are the
         same as the ones required before purchasing or supplying.

        At any time you should always confirm any item required or to be supplied by using the
         pictures, measurements, information and specifications displayed. It is up to the user of the

        Electrolog to confirm before supplying or purchasing any item that it is correct, using
        whatever information is provided. IE, you can confirm items by using and/or communicating
        through the pictures, measurements, information and specifications displayed.

        Although, we at (Pty) Ltd, have gone through great lengths to marry all data
        housed within the Electrolog with reputable cross reference, supplier and OE/manufacturer
        numbers as accurately as possible, we cannot be held responsible or liable for any errors or
        omissions and any repercussions or consequential damages whatsoever there from.

The licensing, terms and conditions change as the services and products change and develop with
each update and different mediums of cataloguing released. The latest terms and conditions will
always be available on the website for download under the “Downloads” section.
Website: Please contact us, for us to send you a copy or direct you to a link
if you have any problems on E-mail: By Installing and registering the
Electrolog, serves as confirmation of acceptance of the contract, licensing and terms and conditions
on the DVD and on the website.

Should you require any further information please do not hesitate to contact:
Kerrie Gregoriou, Managing Director of Autocosmosbiz (Pty) Ltd
Tel: +27 (0) 12 327 6210, Fax: +27 (0) 12 327 6211 or e-mail: